American Express has introduced its new voice driven capability Amex skill for Amazon Alexa to enable consumers to access information about eligible cards linked to Amex online account.

Amex skill brings select experiences of AmericanExpress.com and the Amex mobile app to Alexa, a virtual assistant of Amazon, within devices like Amazon Echo and Echo Dot.

Go deeper with GlobalData

Premium Insights

The gold standard of business intelligence.

Find out more

American Express said that the offering will be available to all eligible US Consumer and OPEN Card Members with an American Express ID and Password.

Card members with an Alexa-enabled device can also check their account balance, review recent charges and make a payment through voice commands by linking their Amex account.

Amex skill for Alexa also connects with Amex Offers ecosystem to allow cardholders to browse limited time offers and add offers to their eligible cards, the company added.

American Express senior vice president for enterprise digital Luke Gebb said: “We first introduced a partnership with Amazon in 2010 that enabled our Card Members to use Membership Rewards for purchases on Amazon.com. Today, we’re bringing another element of the Card Member experience to Amazon with the introduction of the Amex skill for Alexa.

How well do you really know your competitors?

Access the most comprehensive Company Profiles on the market, powered by GlobalData. Save hours of research. Gain competitive edge.

Company Profile – free sample

Thank you!

Your download email will arrive shortly

Not ready to buy yet? Download a free sample

We are confident about the unique quality of our Company Profiles. However, we want you to make the most beneficial decision for your business, so we offer a free sample that you can download by submitting the below form

By GlobalData
Visit our Privacy Policy for more information about our services, how we may use, process and share your personal data, including information of your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.

“Our Card Members are redefining how they engage with our brand across the digital platforms of their choice, and we want them to have great experiences wherever they are.”

Amazon Alexa director Rob Pulciani said: “We’re excited that the American Express skill is coming to Alexa. With the Amex skill for Alexa, Card Members are just a question away from getting account information, offers, and more.”