WEX Australia, a subsidiary of corporate payment solutions provider WEX, has launched a new online service centre for its WEX Motorpass fuel card business to meet customer demand.
The new platform will enable customers to easily view all transactions made to an account, request a receipt if the original has been lost and set product controls on all cards on account. Customers can also change PIN status and set a new PIN on all cards and set up annual and quarterly activity reports.
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WEX director of product and marketing Asia Pacific Susan Nicholson said: “Business customers are increasingly expecting the same of type of experience at work that they get in their personal, or ‘real life’, similar to what they do with their major banks.
“We collaborated with the best and brightest and engaged Sapient Nitro/Razorfish to help with the strategy and important design elements. This enabled us to have an output we could be proud of while building up the capability of our internal resources. Building our digital skill set has been central to the growth in our innovation capability.”
WEX Australia head of information technology Jim Madytianos said: “While clearly I am thrilled with what has been delivered and the step change in our digital capability, at the heart of the growth is the relationship between the WEX and Sapient Nitro/Razorfish teams to get such a terrific outcome.”
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